Phyllis Segal's focus as Senior Fellow at Encore.org is advancing intergenerational service as a powerful new way to address community problems and bridge the generational divide. She serves on the boards of the JFK Library Foundation, Encore Boston Network, and Segal Citizen Leadership Program at Brandeis University (which she co-founded). She previously served on the Corporation for National and Community Service board, as Trustee of the Heller School for Social Policy and Management, and as Chair of the Federal Labor Relations Authority.